After 47 years in business many ask what has been the primary key to our longevity.
Our answer is simply CUSTOMER RETENTION. A satisfied customer is the driving force of both new customers and repeat business. They can be your best sales force and the reason for your annual profit or loss.
It takes a long time to get a new customer but only a few seconds to lose one.
"Over-Time 24/7 Digital Marketing Agency" founded August 16, 1973, 47 years ago, with international experience and still in business. Need we say more to convince you we know something about satisfied customers and how to motivate them as repeat customers?
We believe that business success is like a jealous spouse... If you don't treat your success kindly and ignore it will soon leave you. This is true when it comes to your customers be unkind and ignore them they will soon leave you for another.
This is why it is of the utmost importance to know your customer's experiences, and thoughts about there communications with you and moreover their feelings about your services and products.
The question should not be "Can you afford this service? " Rather than can you afford not to be consistently investing in Customer Retention Research if your ultimate business goal is longevity. We operate from the premise that customer satisfaction research is an investment not a cost of doing business.
At Over-Time 24/7 Digital Marketing Agency we eat, sleep, breathe, drink, laugh and cry over customer satisfaction.
We can help you with our Proven Customer Satisfaction Campaign Strategies. Through the use of online and offline customer surveys and utilizing the most modern digital tools to the reliable classic live telephonic research, we use websites, emails, interactive voice response, sms mms text, websites, and more to get the answers you need to make your business run better and most important be most profitable.
We want to make sure your customers feel they are treated with kindness and are happy with their services and products the purchased from from you. Insuring their repeat patronage and – PROVIDING CONTINUED INCOME FOR YOU!
We build Long-Term Relationships. We want to work with you for years and watch you and your business grow. You can always get in touch with us when you need to. Our customer retention campaigns work for you 24/7 with no time off.
We promise that you’ll be blown away by how great and diligent our Customer Service is. We are driven by our mission to help every one of our clients get more happy customers and return business.
We continue to bring in new customers for our clients by implementing successful strategies that tap into the Power of our 4.7 decades of experience and knowledge.
We don’t use gimmicks, we simply work hard to provide you with real, proven results.
We will help your business grow to new heights through qualified exposure.
We provide our clients with high-quality campaigns, strategies and proven conversion techniques using all the tools required to get your desired results.
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